Playstation network

I am back to my usual posts about playstation network. I finally got the replies back from playstation regarding some.... very unique e mails. So, with no further a due, here they are.

We apologize that you were not able to reset your PlayStation®Network account password. In order to assist you with resetting your password, we will need the following information:

- Current Sign-In ID (email address):
- Online ID:
- Your Serial Number:
- A valid email address not being used by any PSN account (if your Sign-In ID is not a valid email address)
- Your Telephone number

If your current Sign-In ID is not a valid email address, please provide us with a valid email address that we can use to update your Sign-In ID. Once we update your Sign-In ID, we will send you an email link to reset your password on your PC.

Once we are able to verify your account information, we will send you an email with a link to reset your password within 14 days.

Awaiting your response.

Regards,
Elizabeth S.

The next one starts here.
Thank you for contacting Sony Computer Entertainment America LLC (SCEA). We sincerely apologize for any inconvenience this has caused. We can certainly assist you today.

If you require assistance in resetting your password, please reply with the following information:

- Current Sign-In ID (email address):
- Online ID:
- Your Serial Number:
- A valid email address (if your Sign-In ID is not a valid email address): bran_19@live.ca
- Your Telephone number

To locate your serial number for your PlayStation®3 system, please look on the back of your console for a white barcode label. You will see your model number followed by your serial number. This usually starts with a “C”.

If your current Sign-In ID is not a valid email address, please provide us with a valid email address(which is not associated to any PlayStation®Network account) that we can use to update your Sign-In ID. Once we update your Sign-In ID, we will send you an email link to reset your password on your PC.

Once we are able to verify your account information, we will send you an email with a link to reset your password within 14 business days.

Thanks for your patience as we work to get everyone back online.

and the last one
Thank you for replying quickly. Using the credentials you provided we will be able to submit a Password Reset. Your reference number is, . Once we are able to verify your account information, we will send you an email with a link to reset your password within 14 business days.

Yes, I know they are very formal. They also seem very much a like. They don't seem to care about the things I typed on my e mails. If you didn't see them, check out my last post.